Warranty Limitations
■Warranty Period:
Products purchased on or after February 1, 2017 include a 2-year limited warranty.
※Products purchased before January 31, 2017 include a 1-year limited warranty.
If your instrument develops a defect caused by a manufacturing issue under normal use (as described in the owner’s manual or product labels) within the warranty period, Fender Musical Instruments Corporation Japan will repair the product free of charge.
For warranty service, please contact Fender Musical Instruments Corp. Japan by email or reach out to the dealer where the product was purchased.
The limited warranty does NOT cover:
Missing warranty card or proof of purchase.
Missing, altered, or incorrect information on the warranty card
(model name, purchase date, dealer name, etc.).Damage caused by misuse, mishandling, improper operation, interference from other equipment, unauthorized repair, or modification.
Damage caused by fire, earthquakes, flooding, lightning, other natural disasters, pollution, or abnormal voltage.
Natural changes in wood or finish due to temperature, humidity, or environmental factors.
Wear or damage to accessories such as hard cases, soft cases, or cardboard cover boxes.
Cracks, breaks, or structural damage to the neck or cabinet.
Any damage caused during transportation, moving, or accidental drops after purchase.
Consumable parts including frets, nuts, bridge saddles, strings, and batteries.
Natural variation in wood grain, color, or finish that falls within normal product specifications and standards.
Used products purchased second-hand.
Parallel imports or products not purchased through an authorized Fender dealer.
Subjective issues such as tonal preference.
Issues resulting from string height/action set below Fender’s recommended specifications.
Additional Notes
Fender is not responsible for any direct or indirect damages resulting from product failure or its use.
Shipping costs for warranty repairs are the responsibility of the customer.
Warranty cards cannot be reissued—please store yours safely.
Owner’s Manuals
Please refer to the link below for owner’s manuals:
http://support.fender.com
Warranty / Service Inquiries
If you would like to make an inquiry, please contact the following email address and include the details listed below:
Fender Musical Instruments Corp. Japan
Email: Askfender.jp@fender.com
Required Information:
Name:
Telephone:
Address in Japan:
Model Name:
Serial Number:
Date of Purchase:
Purchased From:
Photo of your warranty card or purchase receipt:
保修限制
■保修期限:
2017 年 2 月 1 日及以后购买的产品，享有 2 年有限保修。
※ 2017 年 1 月 31 日及以前购买的产品，享有 1 年有限保修。
如果您的乐器在保修期内，于正常使用情况下（详见用户手册或产品标签）因制造缺陷而发生故障，**Fender Musical Instruments Corporation Japan（芬达日本）**将免费提供维修服务。
如需申请保修服务，请通过电子邮件联系 Fender Musical Instruments Corp. Japan，或联系您购买产品的经销商。
以下情况不属于有限保修范围：
无法提供保修卡或购买凭证。
保修卡上的信息缺失、被修改或填写错误（如型号、购买日期、经销商名称等）。
因误用、操作不当、使用错误、其他设备干扰、未经授权的维修或改装而造成的损坏。
因火灾、地震、水灾、雷击、其他自然灾害、污染或异常电压造成的损坏。
因温度、湿度或环境因素导致木材或漆面产生的自然变化。
硬盒、软包、纸箱等附件的磨损或损坏。
琴颈或箱体出现裂纹、断裂或其他结构性损坏。
产品购买后在运输、搬运或意外跌落过程中造成的任何损坏。
属于消耗品的零件，包括: 品丝,上弦枕,琴桥弦鞍,琴弦,电池
木纹、颜色或漆面存在符合产品规格和制造标准的天然差异。
二手购买的产品。
非通过 Fender 授权经销商购买的产品（如倒卖、水货等）。
对音色等主观偏好的问题。
因将弦距调低至低于 Fender 建议规格而产生的问题。
其他说明
Fender 不对因产品故障或产品使用所造成的任何直接或间接损失承担责任。
保修维修过程中产生的运输费用由客户自行承担。
保修卡遗失后无法补发，请妥善保管。
用户手册
请通过以下链接查看产品用户手册：
http://support.fender.com
保修／维修咨询
如需咨询，请发送电子邮件至以下地址，并附上下列信息
Fender Musical Instruments Corp. Japan
电子邮箱: Askfender.jp@fender.com
请提供以下资料:
姓名:
电话号码:
日本境内地址:
产品型号:
序列号:
购买日期:
购买店铺／经销商:
保修卡或购买收据的照片: